About Aylmer Family Dental

Dr. Lindsay Louwagie

Principal Dentist/Owner

Dr. Lindsay always knew she wanted to work in health care. She chose dentistry because it’s patient-centred . . . and there are some perks to being your own boss!

Dr. Catherine Zhang

DDS

Dr. Catherine Zhang is a compassionate and detail-oriented Associate Dentist, bringing her expertise and caring demeanor to the team at our office.

Dr. Maitray Varma

DDS

With a strong passion for surgical dental procedures and aesthetic dentistry, Dr. Maitray is dedicated to providing exceptional care to his patients, ensuring they leave with healthy, confident smiles.

Jennifer Gordon DD

Denturist

Jennifer is a skilled Denturist dedicated to providing patients with personalized and compassionate dental care. With a wealth of experience and a passion for restoring smiles, Jennifer brings a unique blend of expertise and empathy to her role.

Andrea Kapogiannis

Registered Dental Hygienist, Oral Myofunctional Therapist, Ortho Hygienist

Andrea is a dedicated and passionate dental professional, with certification in both Dental Hygiene and Oral Myofunctional Therapy. Her journey in the dental field began after graduating from College Boreal, where she completed programs in Dental Assisting in 2007 and Dental Hygiene in 2009. Andrea has impressive career and education experience and since 2020, Andrea has been such a valuable member of our team. She serves as a Registered Dental Hygienist and Oral Myofunctional Therapist.

Born and raised in Val Caron (Sudbury), Andrea now resides in Aylmer with her family. Her decision to pursue a career in dentistry was inspired by her two dental assistant aunts, who made dental visits enjoyable experiences. Andrea's strengths lie in her passion for her work, empathy, reliability, dedication, cheerfulness, and down-to-earth nature.

Around the office, Andrea is known for her organization and consistency with ensuring everything is in the right place in her room. She is also well known for forming long lasting relationships- a testament to her dedication to providing quality care to her patients. What she loves most about her job is the connections she forms with her patients, earning their trust in her ability to improve their oral health. She thrives on the challenges dentistry presents and enjoys staying up-to-date with the latest materials and techniques.

At our office, Andrea appreciates the sense of family among her coworkers, which is especially meaningful to her as an only child. Outside of work, Andrea enjoys spending time with her family, including her husband and two daughters, as well as their two dogs. Her hobbies include crocheting, nature walks, camping, and dreaming of future travels and adventures. In addition to her professional aspirations in exploring restorative dental hygiene, Andrea's personal goals include traveling more, participating in dental missions trips, opening a dog rescue, and visiting the sloth sanctuary in Costa Rica. And, as a fun fact, Andrea is bilingual!

Ashley Berkelmans

Registered Dental Hygienist, Ortho Hygienist

Ashley is a dedicated Registered Dental Hygienist with a passion for transforming smiles and making a positive impact on her patients' lives. She graduated from St. Clair College in 2015, setting the stage for a fulfilling career in dentistry. She has over a year of experience at her current office and her work history includes years in orthodontics, where she developed a keen interest in seeing smiles transform.

Growing up in St. Thomas and now residing in Aylmer, Ashley was drawn to dentistry as a career choice due to her desire to work in healthcare influenced by her mother and sister, both nurses. Ashley's strengths lie in her ability to connect with people effortlessly, her calm demeanor in challenging situations, and her passion for orthodontics. Known for her friendliness and love for learning, Ashley thrives in a team environment and cherishes her colleagues at our office. She particularly enjoys seeing patients' mindsets about dental care shift from apprehension to excitement, especially when it comes to orthodontics.

Married to Colin, who owns Berkelmans Welding, Ashley is a proud mother of three girls: Leighton, Drew, and Charley. Their family is completed by Leo, their deaf mini Chihuahua. In her free time, Ashley loves outdoor activities with her family, golfing, and working towards her goal of running a marathon.

Looking ahead, Ashley aspires to raise her daughters to be strong and compassionate individuals, hopes to focus more on orthodontics in her career, and dreams of returning to competitive golf. She feels fortunate to be part of the AFD team, where she finds joy in her work and the supportive environment created by her colleagues.

Joanne Buehler

Registered Dental Hygienist

Joanne is a seasoned Registered Dental Hygienist with a wealth of experience and a passion for helping others. Her journey in the dental field began after graduating from the Dental Hygiene Program at Fanshawe College in 1984. With a career spanning over four decades, Joanne has worked in various offices across Mississauga, Brampton, St. Thomas, and London.

Born in Toronto and raised in Mississauga, Joanne has called St. Thomas home for the past 35 years. Her decision to pursue a career in dentistry was sparked by a visit to the orthodontist as a teenager, where she was inspired by the clean and comfortable environment and the caring staff. Joanne's strengths lie in her love for helping people and her knack for finding practical solutions to everyday problems. She is admired for her organizational skills and finding ways to accommodate supplies efficiently. Joanne finds joy in helping patients improve their smiles and self-esteem through oral care and education. She particularly enjoys working with children, making their dental visits comfortable and instilling positive attitudes towards oral health from a young age.

Outside of work, Joanne enjoys a variety of hobbies, including quilting, woodworking, gardening, and spending time with her family. She cherishes moments spent with her three grown children and five grandchildren, as well as her beloved 14-year-old Shih Tzu. With a heart for volunteer work and a passion for helping people live happy and fulfilling lives, Joanne looks forward to continuing to make a positive impact in her community and beyond.

Jordyn Gardiner

Registered Dental Hygienist

Jordyn is a compassionate and dedicated Registered Dental Hygienist, bringing six years of experience to her role at Aylmer Family Dental. A graduate of Fanshawe College, Jordyn completed both dental assisting and dental hygiene programs in 2018, laying the foundation for a rewarding career in oral health care. Originally from St. Thomas, Jordyn has deep roots in the community, having been born there and recently purchasing a home in 2021. Her decision to enter the dental field was driven by her passion for helping others and her desire to educate patients about improving their health. She finds fulfillment in seeing the positive impact dental care can have on people's lives.

Known for her commitment to providing top-notch care, Jordyn ensures that her patients receive the best possible treatment at every appointment. Her strengths lie in her organization, competence, and consistency, reflecting in the high-quality dental hygiene care she delivers. Jordyn's love for her job stems from her ability to make people smile and improve their oral and overall health through education and care. She values the professional relationships she builds with her patients and enjoys the positive and uplifting atmosphere at Aylmer Family Dental.

Engaged and set to be married in 2025, Jordyn shares her home with her partner, two cats, and a dog, whom she affectionately calls her fur-babies. In her free time, she cherishes moments spent with loved ones, enjoys daily walks with her dog, and indulges in the occasional binge-watch of a good TV show.

Julia Davis

Registered Dental Hygienist

Julia is a dedicated dental hygienist who has been a valued member of our team since 2022. She graduated from Durham College with a diploma in dental hygiene and has gained experience working in both our sister office - Glencoe Dental Care, and here at Aylmer Family Dental.

Originally from London and now living in Iona, Julia was drawn to the dental field through her passion for health sciences and her desire to help people. She is especially fascinated by the connection between oral health and overall well-being, which drives her to provide personalized care to each patient.

Known for her organization, compassion, and gentle approach, Julia is recognized around the office as hardworking and always willing to lend a helping hand. She loves building relationships with her patients, educating them on their oral health, and being part of a welcoming community-focused office.

Outside of work, Julia enjoys golfing in the summer, spending time with family and friends, and getting lost in a good book. Her goal in life is simple but meaningful - continuing to make a positive impact on people’s lives every day.

Krystal Venner

Registered Dental Hygienist

Krystal, a dedicated and compassionate dental professional, brings over a decade of expertise to her role as a Registered Dental Hygienist. Her journey into the dental field began after completing her education at Fanshawe College, where she laid the foundation for a rewarding career. With an impressive 14-year tenure as a Dental Hygienist in St. Thomas, Krystal has cultivated a reputation for excellence and care. Growing up in the Aylmer area and residing there throughout her adult life, she has developed deep roots in the community she serves.

Krystal's decision to pursue a career in dentistry was influenced by her own experiences with orthodontic treatment as a child and the positive interactions she had with dental professionals during frequent visits. This inspired her to make a difference in the lives of others by helping them achieve healthy and confident smiles. One of her greatest strengths lies in her ability to create a comfortable and welcoming environment for her patients. Known for her warm demeanor and dedication to patient care, she has quickly become an integral part of the team since joining our office.

Outside of her professional life, Krystal finds joy in spending time with her family, which includes her loving husband, two young daughters, and their cherished maltipoo, Chloe. Her hobbies include indulging in crochet projects, exploring online shopping, and relishing in the simple moments of life. Krystal's aspirations are centered around happiness, health, and raising her daughters to be compassionate and kind individuals. She is excited to be working in the town where she resides, eager to make a positive impact on the oral health and well-being of her community through her dedication and expertise in dental hygiene.

Natalia Friesen

Registered Dental Hygienist, Orofacial Myofunctional Therapist

Natalia, our fun-loving and compassionate Registered Dental Hygienist, brings a wealth of experience and a genuine passion for oral health care to our practice. Her journey in dentistry began at Fanshawe College, where she earned her degree in Dental Hygiene, and ever since, she's been on a mission to make smiles brighter and healthier.

With a diverse background, Natalia has taken care of patients in St. Thomas, London, and her beloved hometown of Aylmer. Her deep roots in the community inspire her dedication to delivering top-notch dental care to her neighbours. Natalia's career choice was fueled by her passion for preventative healthcare and her love for chatting with people. She’s all about making a positive impact on her patients' lives by promoting oral health and overall well-being. Fluent in Lo-German, she brings an extra layer of comfort to her patients, bridging any language gaps with ease.

Known for her ability to make patients feel relaxed and at home, Natalia’s genuine care shines through in every interaction. She’s a pro at building meaningful connections and ensuring each patient gets personalized care. Around the office, she’s cherished for her easy-going nature, flexibility, and that ever-present positive attitude. Natalia’s willingness to go the extra mile makes her an irreplaceable part of our team. She loves working in her hometown and forming strong bonds with both patients and colleagues.

When she’s not busy making teeth sparkle, Natalia enjoys family time. Happily married and a proud mother of two energetic boys, she loves outdoor adventures, whipping up delicious meals, and losing herself in a good book.

Natalia’s goal is to keep learning and growing as a hygienist, always staying ahead of the curve in dental hygiene practices to provide the best possible care. Her dedication to continuous education ensures she’s always at the forefront of the latest advancements, making sure her patients get nothing but the best.

Sara Vandenbroek

Registered Dental Hygienist, Ortho Hygienist

Bio coming soon.

Helen Martens

Certified Dental Assistant II

Helen is an experienced and knowledgeable dental assistant who has been part of our team since April 2023. She studied at Fanshawe College and brings over a decade of experience in the dental and healthcare field, having worked at Southwestern Public Health for 11 years and Leamington Dental Health Centre for a year.

Born and raised in Leamington, Helen has called Aylmer home for the past 12 years. Her passion for dentistry began at a young age when she enjoyed visiting the dentist, inspiring her to pursue a career where she could help transform patients' smiles. Known for her independence, efficiency, and hardworking nature, Helen is a valuable team member, recognized for her expertise in surgical, periodontal, and pediatric specialties.

Her favorite aspect of dentistry is assisting with dental surgeries, including implants and complex wisdom tooth extractions. She finds fulfillment in helping patients through these transformative procedures.

Outside of work, Helen enjoys staying active by exercising and playing volleyball, as well as unwinding with a good book. She is married and a proud mother of three daughters.

Kaisha Weil

Certified Dental Assistant II

Kaisha is a dedicated dental assistant who has been at our office since 2023. She studied at Fanshawe College and previously worked as a cashier at No Frills here in Aylmer for six years. Growing up in Aylmer, where she still resides, Kaisha has always had a passion for helping people. Her interest in the dental field stemmed from her desire to work hands-on in healthcare, making a difference in people’s lives by helping them achieve confidence in their smiles.

Known for her organization, teamwork, and problem-solving skills, Kaisha is a valued member of our team. She loves building relationships with patients and getting to know the community while assisting them in maintaining healthy smiles.

Outside of work, Kaisha enjoys going to the gym, playing hockey, shopping, and spending time with friends. She also shares her home with her beloved cat, Bear. Looking ahead, she aspires to travel the world and further her career by becoming a dental hygienist.

Kaisha is an integral part of our office, bringing warmth, dedication, and a passion for patient care every day!

Kaitlin Sovie

Sterilization Specialist

Meet Kaitlin, our dedicated Sterilization Manager who has been an essential part of our team since 2023. She brings a solid educational background from St. Clair College and a passion for helping others that shines through in everything she does.

Kaitlin grew up in St. Thomas, where she still resides today. She found her way into the dental field by chance but quickly discovered her love for it. Her role allows her to experience all areas of dentistry, and she thrives on being the extra helping hand that ensures everyone's day runs smoothly. Known for her dependability, flexibility, and kind-hearted nature, Kaitlin is a team player who is always approachable and empathetic.

Her colleagues appreciate her willingness to step in wherever needed, making her an invaluable part of our office. What Kaitlin loves most about her job is the variety it offers. Her position allows her to engage with different aspects of dental care, providing a fulfilling and dynamic work environment. She takes great pride in knowing that her contributions help the entire team function more efficiently.

Outside of work, Kaitlin is focused on building a life that brings her happiness each day. She enjoys spending time with her friends, traveling, shopping, and going on spontaneous adventures. Kaitlin's friendly demeanor and strong work ethic make her a cherished member of our team, ensuring that our office runs smoothly and our patients receive the best care possible.

Kendra Guenther

Dental Assistant/Office Support

Kendra is a dedicated dental assistant who has been part of our team since mid 2024. Before transitioning into the dental field, she worked in ultrasound office administration for three years. Growing up just outside of Aylmer and now living in town, Kendra’s interest in dentistry began with her own Invisalign journey at AFD, inspiring her to help others achieve confident, beautiful smiles.

Known for her strong attention to detail, organization, and compassionate nature, Kendra is always ready to jump between assisting and administrative tasks as needed. Around the office, she’s recognized for her ability to multitask—especially squeezing in breakfast before the morning huddle!

Her favorite part of the job is working with orthodontic patients and witnessing the positive transformation that orthodontic treatment brings to their confidence and smiles.

Outside of work, Kendra enjoys cooking, hiking, going to the gym, and playing in her volleyball league. She is married and shares her home with her beloved dog and cat. Looking ahead, she hopes to step outside of her comfort zone more often and one day become a mom.

Kendra brings warmth, adaptability, and a passion for patient care to our office every day, making her an invaluable part of the team!

Madison Krahn

Certified Dental Assistant II

Madison, our dedicated Dental Assistant who has been with us for two years. With an education from Glendale High School and St. Clair College, Madison brings both knowledge and enthusiasm to our dental team. Madison grew up in Tillsonburg and has always had a passion for helping others. Her decision to enter the dental field stems from a desire to make a positive impact on patients' lives by improving their oral health and boosting their confidence.

Known for her team spirit, multitasking abilities, and exceptional skill in working with kids, Madison is an integral part of our office. Her coworkers often rely on her extensive knowledge of where everything is and enjoy her cheerful personality, even recognizing her by her "squeaky shoes." Madison is also known for her love of singing, often brightening the office with her tunes. Madison loves the variety of work she gets to do, from implant surgeries and pediatric care to general dentistry. She finds great satisfaction in seeing the transformations that come from all types of dental treatments. Making patients comfortable during their appointments and seeing them leave happy with their smiles is what she finds most rewarding about her job.

Outside of work, Madison enjoys singing and playing guitar, expressing her creativity and passion for music. She values a balanced life filled with activities that bring joy and fulfillment. Madison's goals and aspirations include continuing to grow in her career and making a lasting impact on her patients' lives. Her dedication, motivation, and determination ensure that she will continue to thrive and inspire those around her.

Madison's positive energy, expertise, and commitment to patient care make her a beloved member of our dental team, dedicated to providing the best experience for everyone who walks through our doors.

Monique Hoffer

Dental Assistant, Office Support

Monique brings a burst of positivity, impressive multitasking skills, and a friendly smile to her role as a Dental Assistant at our dental office. With a unique mix of personal support work and laboratory technology in her background, she joined our team recently, bringing a treasure trove of customer service experience from her days as a Customer Service Specialist at a local department store. She chose the dental field because she wanted to be part of a team that makes people smile—literally!

Around the office, Monique is famous for her can-do attitude and her signature pink lipstick. She loves the hustle and bustle of our fast-paced environment and keeps her cool no matter what. Monique takes pride in being an essential part of the administration team, where her multitasking magic and friendly vibes help create a wonderfully positive atmosphere. Her favorite thing about working at Aylmer Family Dental? The never-ending positive energy from her colleagues, which makes every day feel like a team celebration. When she's not at work, Monique loves getting crafty with arts and crafts, sewing, and dreaming about her future as a cowboy.

Originally hailing from Port Stanley, Monique now calls Aylmer home, where she lives with her husband, two daughters, and their lovable dog, Major. Looking ahead, she hopes to raise her kids with love and integrity and leave a trail of positivity wherever she goes. With her sunny personality and dedication to excellence, Monique is a gem in our team and a constant source of joy in our workplace.

Olivia Wubs

Lab Manager, Dental Assistant, Dental Receptionist

Olivia, also well known as Liv, has made her mark as a dedicated dental assistant and lab manager, with a dash of administrative responsibilities thrown in for good measure. She was born in Brantford but moved to Aylmer during her childhood. She attended East Elgin Secondary School before embarking on her journey in the dental field.

Liv started at our office over 5 years ago as a co-op student and has stuck with us ever since! Her strengths lie in her versatility, organization, and her ability to put patients at ease with her friendly demeanor and small talk.

What Olivia loves most about her job is the opportunity to contribute to creating gorgeous smiles and the positive, uplifting atmosphere of her workplace. When she’s not busy at the office, Olivia enjoys spending quality time with her goldendoodle, Wynnie, hitting the gym with her best friend, and cherishing moments with her family and loved ones.

Looking ahead, Olivia aspires to climb the ladder in her field, with dreams of eventually becoming a denturist. With her dedication and passion for her work, there’s no doubt she’ll continue to shine bright in the dental world.

Rachel Presswell

Certified Dental Assistant II

Rachel has been dedicated to the dental field since graduating from Fanshawe College in 2021. Born and raised in Ingersoll, Rachel began her journey in dentistry with a passion for helping people achieve confidence through healthy, beautiful smiles.

She joined her current office in September 2024, where her attention to detail, excellent time management, and warm personality make her a vital part of the team. Known for being sociable and great with kids, Rachel enjoys building strong connections with patients and fostering a collaborative work environment with her coworkers.

Outside of work, Rachel enjoys reading, spending time with friends, and listening to music. She is also a proud cat mom to her feline companion. In Fall 2025, Rachel will take the next step in her career by pursuing Dental Hygiene studies, aiming to expand her ability to serve patients and advance in her profession.

Samantha Mason

Certified Dental Assistant II

Bio coming soon.

Alisha Wozniuk

Patient Communications Coordinator

Alisha, originally from Oshawa and now residing in St. Thomas, brings over two decades of experience as an Alternative Therapist to her role as Patient & Communications Coordinator at Aylmer Family Dental. After deciding to retire from her previous career, Alisha found her passion for helping people intact and transitioned into the dental field, where she utilizes her medical education and customer service skills.

Known as the “MOM” of the office, Alisha’s strengths lie in her role as a team player, emotional intelligence and supportive presence. She finds joy in working alongside supportive colleagues who inspire her to learn and grow professionally.

Married for 20 years with two children and a furry companion, Alisha cherishes family time, enjoys lake trips, reading, and meditation in her free time. Her goals include continuing to travel, learning pottery, going on retreats, and kayaking with her husband. With her compassionate nature and thirst for personal growth, Alisha is an invaluable asset to both her workplace and her family.

Brenda Smith

Billing Specialist, New Patient Coordinator

Brenda has a talent for making people feel welcome, a skill she brings to her role as Receptionist, New Patient Coordinator to the office. Her journey into the dental field began when she took a chance on a chair side assistant role with no prior experience. She quickly fell in love with the profession and pursued formal training through NAIT Alberta, completing her Level 1 Dental Assistant certification.

With extensive experience as a Dental Assistant and in Dental Administration, Brenda has built a career rooted in hard work, attention to detail, and dependability. Growing up in Barnesville, New Brunswick, and now residing in Aylmer, Ontario, she is known among her coworkers for her vibrant personality and unique sense of style.

Brenda takes pride in creating positive experiences for patients and values the strong teamwork at her office. She enjoys helping others feel at ease during their visits and appreciates how her colleagues support each other.

Outside of work, Brenda cherishes her family life with her partner, Pete, two children, and her grandchildren. During the COVID-19 pandemic, she and Pete rescued a dog named Ben, who has become a beloved part of their family. Brenda loves cooking, baking, camping in all seasons, and organizing events to bring joy to others.

Brenda’s goal is to be the reason someone smiles every day. She strives to make a positive impact on her community and leave a lasting impression through her kindness and creativity. Family-oriented and thoughtful, she thrives on creating meaningful experiences for those around her, both personally and professionally.

Candace Hulst

Receptionist, Billing Specialist

Candace is the friendly and detail-oriented Billing Specialist at our dental office. With a background as a Child and Youth Worker and a realtor, she decided to take on a new challenge in the dental field and has quickly become an essential part of our team.

Born and raised in Aylmer, where she still lives, Candace is passionate about helping clients and ensuring their experiences are seamless and stress-free. Around the office, she’s known as the go-to person for finding solutions and answers, always ready to lend a helping hand.

Outside of work, Candace enjoys spending time with her family, including her young daughter, her dog, and her fiancé, with whom she’s planning a 2025 wedding. In her free time, she loves watching sports and exploring the outdoors. One day, she hopes to achieve her dream of owning a hobby farm while continuing to grow personally and professionally.

Candace’s warmth, organizational skills, and dedication make her a wonderful asset to our team!

Caylee Provoost

Orthodontic Coordinator

Meet Caylee, our awesome Orthodontic Coordinator who’s been brightening our office for five years! After graduating from East Elgin Secondary School, she honed her skills at Fanshawe College, earning her Level I & II Dental Assistant certification and mastering Dental Treatment Coordinating. Her love for dentistry started as a child at a welcoming dental office in Tillsonburg, which inspired her career path and a high school co-op placement that sealed the deal.

Caylee is known for her knack for connecting with patients, making everyone feel at ease with her small-town friendliness and professional care. Her coworkers adore her dedication, support, and willingness to dive into any task, making her an irreplaceable team member. Caylee loves the camaraderie with her coworkers, who allow her to be herself and contribute to the team's success. The mutual respect and support create a truly enjoyable work environment.

Caylee has been happily married to Brad for 10 years. They have two kids, Reece and Bowen, and together they run B. Provoost Excavating Ltd. and a cash crop farm north of Aylmer. They love their country life, spontaneous plans, and quality time with friends and family, especially during harvest season. In her free time, Caylee enjoys watching her son play hockey and her daughter figure skate. The family also loves snowmobiling together, embracing their kids' need for speed. Caylee cherishes these joyful moments amidst their busy lives.

Caylee’s dedication to her family, passion for her work, and ability to connect with patients make her a beloved member of our dental team, ensuring every patient feels welcome and cared for.

Elena Roy

Business Operations Specialist

Elena is a seasoned professional with a heart for creating positive experiences, particularly in the dental field. Born and raised in Aylmer, Ontario, Elena's journey has been marked by a dedication to excellence and a passion for making a difference in patients' lives.

Her educational path began at East Elgin Secondary School, where she laid the foundation for her future endeavors. With a career spanning over 20 years in administration, Elena's expertise is evident in her ability to create efficient and effective work environments. For the past eight years, she has focused her talents specifically in the dental field, managing multiple offices and contributing her skills to new office builds and transitions. Elena's decision to work in dentistry stems from her empathy towards patients who struggle with dental anxiety. Having experienced firsthand the impact of kind and caring encounters in a dental setting, she is driven to make a positive difference in every patient's visit.

Elena excels in guiding teams to follow protocols and operate more effectively, all while fostering a positive and enjoyable work atmosphere. What she loves most about her job is witnessing the transformation of nervous young patients into happy, smiling individuals who look forward to their next visit. Her favorite aspect of working in her current role is changing the perspective around dentistry, making it a more welcoming and positive experience for all.

Outside of work, Elena finds joy in staying active through various activities such as tennis, volleyball, hiking, and dancing. She is happily married and enjoys a blended family with six children. With a commitment to lifelong learning and personal growth, Elena's aspirations include remaining teachable and continuing her journey of self-awareness.

Joanne Roberts

Hygiene Coordinator, Denture Coordinator

Joanne, originally from Mississauga, has been an integral part of the dental team for six years, serving as our Hygiene and Denture Coordinator. Her journey in the dental field began at the Toronto School of Business for Dental Assisting, graduating in 1995.

With a rich work history that spans assisting, administrative duties, and her current role, Joanne’s strength lies in her ability to keep patients on track with their appointments, ensuring their oral health remains a priority.

Known for her sense of humour around the office, Joanne’s favorite aspect of her job is the versatility it offers. Whether she’s managing appointments, helping patients or coordinating denture services, she enjoys being able to contribute in various capacities. Joanne is also well known for her green thumb and love of snacking!

Outside of work, Joanne finds joy in spending time with her family, including her two grown children and adorable granddaughter. Her hobbies include relaxing with a good book, indulging in some crochet, and cherishing moments with her loved ones.

Jennifer Corless

Treatment Coordinator (Major Services)

Jennifer is a dedicated professional with a passion for dentistry and patient care. Born and raised in Lucan, Ontario, she later moved to the Avon/Aylmer area where she currently resides. Her educational journey began at East Elgin Secondary School, and she furthered her studies at Georgian College in Orillia, specializing in dental assisting.

With a career spanning over two decades, Jennifer's work history reflects her commitment to dental care. Starting as a dental assistant in 1998, she progressed to administrative roles before finding her niche as a treatment coordinator. Her expertise and dedication have earned her the title of Treatment Coordinator for both Aylmer Family Dental and our referral office- Aylmer Dental Care Centre.

Jennifer's strengths lie in her organizational skills, her ability to work with both children and adults, and her talent for multitasking. Around the office, she is known for her impeccable organization and her unwavering support for both administrative and clinical tasks. What Jennifer loves most about her job is the opportunity to make smiles happen. She finds immense satisfaction in reducing anxieties and helping people on a day-to-day basis. Her favorite thing about working in dentistry, particularly at her current office, is the positive impact she can make on patients' lives.

Outside of work, Jennifer leads a fulfilling life with her partner and three children. Their family is completed by four beloved pets: Diesel, Hookfang, Boots, and Fireball. In her free time, Jennifer enjoys indulging in hobbies such as scouting, reading, camping, and cheering on her children as they play baseball.

Joseph Louwagie

Director of Operations, Owner

As general manager of Aylmer Family Dental, Joseph ensures our team’s needs – and your needs – are well taken care of. He also keeps our office running like a well-oiled machine. In his own words, the best part of his job is “seeing happy patients and happy team members.”

As for his dental care philosophy, Joseph believes that a happy team gives a great experience and a great experience equals a healthy patient.

You probably guessed it … yes, Joseph is married to Dr. Lindsay, one of four dentists on our committed team! He grew up on a dairy farm in the small town of Mitchell, about an hour’s drive from Aylmer. His parents immigrated to the community from Belgium.

When Joseph isn’t busy looking out for our entire dental family, he’s a devoted T-ball coach in Springfield and volunteer with the Aylmer Scouts. He aspires to one day travel the world. Joseph has undergone a smile enhancement … ask him about it during your next visit!

Kyra Baker

Executive Assistant, Marketing Manager

Kyra is a vibrant and outgoing individual with a passion for connecting with others and exploring her creative side. Born and raised in St. Thomas, Ontario, her journey into the world of dental administration began after completing her Medical Administrator Diploma at Westervelt College, where she honed her skills in organization and customer service.

Since 2019, Kyra has served in multiple roles within the office. She currently serves as the Executive Assistant and Marketing Manager, bringing her infectious energy and creativity to the office each day. Her work history is diverse, with experience in various administrative, medical, and customer service roles, all of which have contributed to her well-rounded skill set. Although she initially found herself in the dental field by chance, Kyra quickly discovered a love for the dynamic nature of the job. She thrives on the opportunity to interact with patients and colleagues alike, finding joy in building relationships and showcasing her creativity in her marketing endeavors.

Around the office, Kyra is known for her cheerful demeanor, her flexibility, and her uncanny ability to stay on top of the latest happenings. Whether she's singing along to her favorite tunes or lending a helping hand wherever it's needed, Kyra's presence brings a sense of warmth and fun to the workplace.

Beyond her professional life, Kyra finds fulfillment in spending time with her loved ones and pursuing her hobbies. She is the proud mother of a son named Burkley, who brings endless joy into her life, and a cat named Northie. In her free time, Kyra enjoys playing guitar, going to the gym, and spending time with friends and family. Her aspirations include traveling as much as possible, living a life filled with love and genuine connections, and embracing every opportunity for happiness and fulfillment that comes her way.

Nancy Dyck

Professional Relationships Director

Nancy brings a diverse skill set and a compassionate approach to her role as the Professional Relationships Director at our dental office. Nancy's educational background includes certifications from Fanshawe College in St. Thomas, where she graduated with both Medical Office Administration and Certified Level 1 & 2 Dental Assistant qualifications.

Nancy has established herself as a reliable and integral member of our team since 2022. Her work history includes roles as an Advertising Sales Representative and Project Manager, where she honed her organizational and communication skills. Originally from the Aylmer area, Nancy has always been fascinated by the dental field's ability to help people improve their smiles and confidence. As the New Patient Coordinator, she plays a crucial role in ensuring that every patient feels welcomed and comfortable from their first interaction with the practice. Nancy's friendly and empathetic nature, coupled with her excellent communication skills, allows her to connect with patients and colleagues alike.

Around the office, Nancy is known for her light-hearted demeanor, multi-talented nature, and vibrant personality. Colleagues describe her as supportive, joyful, and sometimes even a bit sarcastic, adding to the positive atmosphere of the workplace.

Nancy's favorite aspect of her job is being the first point of contact for patients, where she can welcome them warmly, discuss the practice's services, and assist with any questions or concerns. She also enjoys the opportunity to use her language skills to translate Low German for patients, further enhancing their experience.

In her free time, Nancy prioritizes staying physically fit, often enjoying hikes and discovering new places. She also has a passion for photography, capturing the beauty of the world around her. Looking ahead, Nancy's goals include continued professional growth, a commitment to lifelong learning and personal development, and embracing opportunities to step outside her comfort zone.

Tina Dias

Treatment Coordinator (General Dentistry)

Tina grew up in the quaint village of Gobles, near Princeton, ON, and later in Tillsonburg. However, her heart led her to pursue a career in the dental field after completing her education at Annandale High School and Fanshawe College in London.

Tina’s dental career began as a certified dental assistant and receptionist, where she found fulfillment in helping patients overcome their anxieties about dental procedures. After a successful stint as a part-owner of a dental office, Tina chose to dedicate herself to raising her four children for the next 14 years. During this time, she explored her passions further, eventually finding fulfillment as a chaplain, specializing in conducting funerals and wedding ceremonies.

In early 2024, Tina embraced a new chapter in her career as a Treatment Coordinator, where she assists patients in navigating their treatment plans with empathy and understanding. Known for her positivity, warmth, and unwavering support for her colleagues and patients, Tina thrives in creating a welcoming environment in the office.

Outside of work, Tina cherishes time spent with her children, three Toy Australian Shepherd dogs, chickens, ducks, grackles, and her mini micro pig. Her hobbies include outdoor activities, fine art painting, and DIY crafting. As she looks to the future, Tina’s goals include purchasing a smaller home closer to the city and focusing on mindfulness through walks, jogs, and road trips with her beloved fur-kids.

Veronica Mackenzie

Hospitality Coordinator

Veronica is a seasoned professional with a heart for hospitality and a passion for helping others. Her journey in the dental field began after completing her education in Dental Assisting Level 2 at Fanshawe College, laying the groundwork for a successful career. Currently serving as the Hospitality Coordinator, Veronica has been an integral part of the team since 2021, bringing with her 15 years of experience in the dental field.

Born and raised in St. Thomas, she now resides in Aylmer, where she continues to make a positive impact on the community she calls home. Veronica's decision to work in the dental field was fueled by her desire to help people. Her strengths lie in her organizational skills, her ability to connect with people, her collaborative spirit, and her unwavering passion for her work. Around the office, Veronica is known for her positive attitude and outlook, which brings warmth and encouragement to her coworkers and patients alike. What Veronica loves most about her job is the opportunity to interact with patients, making them feel comfortable and welcome during their visits.

Married to R.J., Veronica is a proud mother of two children, Spencer and Blaire, and shares her home with two cats named Mya and Hershey, as well as their beloved dog, Otis. In her free time, Veronica enjoys spending quality time with her family, immersing herself in a good book, and getting outdoors for walks with their dog. Looking ahead, Veronica's goals and aspirations include continuing to make a positive impact in her community and cherishing every moment spent with her loved ones.